Privacy policy

Personal Data Collection Statement

This Personal Data Collection Statement ("PICS") aims to inform you, in accordance with the Ordinance on the Protection of Personal Data (Confidentiality):

  • the purposes for which your personal data collected by us will be used in connection with your use of this website ("Website") or your purchase of products sold on this Website ("Products");
  • potential recipients of your personal data; and
  • contacts to whom you can address your requests for access to or rectification of data.

We may revise this image by updating this page. Please check this page from time to time to be notified of any changes.

Data Processing Manager

1.1 ("we", "us", "our") is the Data Controller.

People Concerned

This Privacy Policy applies to the personal data of ("you", "your"):

(a) Visitors : people who visit our website;
(b) Users : individuals who purchase, request or receive products;
(c) Contacts : individuals who contact us through our website, by email or by other means.

Data collected

3.1 We may collect, store, process, transfer and use the following types of personal data:

(a) Visitors : IP address or other unique device identifiers*;

(b) Users :
i. username;
ii. account password;
iii. full name*;
iv. email address*;
v. billing address*;
vi. shipping address;
vii. payment details*;
viii. telephone number;

(c) Contacts :
i. full name*;
ii. email address*;
iii. any other personal data you provide to us.

(*) Indicates mandatory personal data.

3.2 If you do not provide the mandatory personal data, we may not be able to give you access to our website, deliver our products to you, or respond to your communication requests.

Purposes and Use

4.1 We may collect, store, process, transfer and use your personal data for the following purposes:

(a) To provide you with our products, for example:
i. manage and fulfill your orders;
ii. if you choose to open an account on our website, create and manage your registered account;
iii. process and facilitate the invoicing and payment of your orders.

(b) Monitor and analyze the use of our website and compile general usage statistics.

(c) To personalize your experience on our website, by identifying your preferences and behaviors to better meet your individual needs.

(d) To improve our website and products based on the information and feedback we receive from you and our analysis of your usage and purchases.

(e) For research and development, including testing, analysis and support for product development (including machine learning).

(f) For customer service, in order to better respond to your service requests, collect feedback and manage support.

(g) For non-commercial communications relating to your orders, such as order confirmations and shipping notifications.

(h) For technical and project management reasons.

(i) Maintain the security, safety and integrity of personal data collected on our website.

(j) Prevent fraud.

(k) In the context of legal proceedings or at the request of regulators, government authorities and official investigations.

(l) For direct marketing purposes, but only if we obtain your consent (see section 11 below).

(m) For any other purpose directly related to the above.

4.2 The personal data we collect may only be used for other purposes if:

(a) You have expressly consented to this use for other relevant purposes;
(b) The purpose is directly related to that for which the data was collected; or
(c) We are authorized to use the personal data in accordance with applicable laws and regulations.

Data Recipients

5.1 We may transfer your personal data to the following entities:

(a) Our employees and officers;
(b) Our subsidiaries and their employees and officers;
(c) Shopify Inc., the IT service provider responsible for managing and maintaining the Website and processing your orders, and its affiliates;
(d) PayPal Holdings Inc. and its affiliates, and other payment processing companies we may engage to process payments on our behalf;
(e) Our product suppliers ("Suppliers") to ensure delivery of the Products;
(f) Other service providers and subcontractors, such as:
i. Administrative service providers;
ii. IT and software service providers;
iii. Data analytics service providers;
iv. Data entry and processing service providers;
v. Cloud service providers;
vi. Credit reference agencies;
(g) Our insurers and bankers;
(h) Our legal, financial, and accounting advisors;
(i) Other companies, organizations, or individuals when required by law, regulation, legal process, governmental request, or security imperative. This includes sharing your personal data for fraud prevention and detection purposes; (
j) Other companies, organizations, or individuals in connection with negotiations relating to a merger, sale of business assets, consolidation, restructuring, financing, or acquisition of all or part of our business.

5.2 When you make payments through payment providers, you enter into a direct agreement with them and are subject to their terms and conditions and privacy policy. You should review these and, if necessary, give your consent.

5.3 When we transfer your personal data to third parties, we ensure its confidentiality by including confidentiality clauses or other contractual clauses in our agreements with these third parties.

5.4 We may share your personal data with other people than those mentioned above if we inform you beforehand and obtain your consent.

Cookies

6.1 Our cookie policy forms an integral part of this Privacy Policy. For more details, please see our Cookie Policy above.

Company name: Falceri
Address: 8000 Nix Rd, Tolar, TX 76476, United States
Email: info@falceri.com
Phone number: +15105447065

Customer service hours:
Monday to Friday: 8:00 AM – 5:00 PM
Saturday to Sunday: 9:00 AM – 4:00 PM

We aim to respond to all enquiries within 12 hours.