Shipping policy

Delivery information

Country of delivery

We currently offer free delivery to the following countries:

United States

Order confirmation

Once you have placed your order, you will receive a confirmation email. This means that we have registered your order in our system and have begun processing it.

Order tracking

You will receive your tracking code by email within 24 hours of your package leaving our warehouse.

delivery time

Below you will find the average delivery time for all our parcels:

If the date of the last order is before 12:00 (GMT+01:00), Central European Time (Berlin), it will be processed the same day:

Processing time: 1-2 days (Mon-Fri)

Delivery time: 2-4 days (Mon-Fri) Shipping costs:
We cover the shipping costs for every order. All our products are delivered to your door 100% free of charge. There is also no minimum order quantity.

Late orders

If the maximum order processing and shipping time has passed and your order still hasn't arrived, don't panic. Allow up to two additional days and remember to use your tracking code. If your package still hasn't arrived, contact us and mention your order number.

Damaged or incorrect orders

You received your package, but it's damaged or the items are incorrect (for example, the wrong size or color)? No problem! Take photos of the issue, briefly explain what's wrong, and contact us, mentioning your order number.

Please feel free to contact us by email if you have any questions about the shipping date of your order. Our service team will be happy to assist you.

Company name: Falceri
Address: 8000 Nix Rd, Tolar, TX 76476, United States
Email: info@falceri.com
Phone number: +15105447065

Customer service hours:
Monday to Friday: 8:00 AM – 5:00 PM
Saturday to Sunday: 9:00 AM – 4:00 PM

We aim to respond to all enquiries within 12 hours.